Senior Credit Representative (Spanish Speaking)

Land O' Lakes Saint Paul, MN
At Land O'Lakes, the Corporate division encompasses the core operational support for all Land O'Lakes businesses. It includes Corporate Strategy, Corporate Communications, Land O'Lakes Foundation and Community Relations, Finance, Law, Member Relations, Facilities, Event Strategy, Security, Human Resources, Information Technology, Corporate Marketing and Government Relations.

We're hiring a Senior Credit Representative who is fluent in verbal and written Spanish. In this role, you will be responsible for the risk and receivables of multiple portfolios for international and domestic customers across all Land O'Lakes business units. (Dairy Foods, Winfield United and Purina) ranging from independent owners to multinational organizations.

Your Primary Responsibilities will include:

* Make collection calls to resolve outstanding invoice issues.

* Daily review of customer orders on hold to determine release or next steps

* Assist customers and internal cross functional teams with accounts receivable inquires.

* Understand customer needs to create a positive outcome that benefits customer and Land O'Lakes

* Determine credit worthiness of new and existing customers within assigned authority level

* Set and enforce appropriate credit limits by gathering and reviewing credit applications, trade and bank references, analyzing customer financial statements, and utilizing third party reports

Education and Experience:

* High School Diploma required; Bachelor's degree or pursuit of degree strongly desired

* Minimum of 3-5 years of relevant work experience in credit, customer service, collections & account reconciliation.

* Fluent in verbal and written Spanish required

* Must be comfortable working with customers (heavy phone and email)

* Effective interpersonal communication skills (verbal and written), and ability to work collaboratively on a team with critical thinking skills, strong organization and prioritization skills

* Must be able to demonstrate basic accounting and credit law knowledge.

* Demonstrate proficiency with Microsoft Office products (Outlook, Word, Excel, PowerPoint, OneNote)

EOE M/F/Vets/Disabled. Land O'Lakes, Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.

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