IT Quality Assurance Supervisor - SAUS
State of Minnesota
 Saint Paul, MN


  • Opportunity
  • Work that Matters

Join the 2,000+ professionals who are bringing strategic vision to state government as part of Minnesota's information technology agency. Work for Minnesota IT Services (MNIT) and be part of a cutting-edge organization that is emerging as a national leader in government IT. This position exists to serve our partners at Minnesota's largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, ensure child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

Our culture promotes collaboration, demands continuous improvement, and encourages innovation in IT delivery. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT DHS.

Job Details

Job Class: Systems Analyst Unit Supervisor

Working Title: IT Quality Assurance Supervisor

Who May Apply: Open to all qualified job seekers

Date Posted: 08/01/2020

Closing Date: 08/14/2020

Hiring Agency/Seniority Unit: Minnesota IT Services

Division/Unit: Department of Human Services (DHS)

Work Shift/Work Hours: Day Shift

Days of Work: Monday - Friday

Salary Range: $33.44 - $57.78/hourly; $69,823 - $120,645/annually

Classified Status: Unclassified

Bargaining Unit/Union: 216 - Middle Management Association/MMA

Connect 700 Program Eligible: No

Job Summary

Job Summary

As an IT Quality Assurance Supervisor for Minnesota IT Services (MNIT), you will be responsible for the supervision of an IT quality assurance (QA) unit in the performance of successful and efficient quality assurance services of MNIT. This position provides direction to staff working on current DHS/MNsure systems and the development of new systems in Integrated Human Services Delivery Framework. Systems include: MMIS, SSIS, MAXIS, PRISM, Avatar, SMI, MEC2, MCSO, MNITS, MNsure and the new healthcare and eligibility system as well as several other systems that support the work of the Department of Human Services (DHS) and MNsure.

The position is temporary and includes full state fringe benefits; the position is anticipated to last up to two (2) years and may be extended.


Minimum Qualifications:

Candidates must clearly demonstrate these qualifications in their resume:

Position requires a minimum of three (3) years of professional experience performing IT quality assurance functions.

Experience managing all quality assurance activities (e.g., creating test plans/cases/final test documents, leading formal test plan walk through with project team, executing all phases of testing [SIT, Regression, Functional, Boundary], etc.) across multiple teams and multiple projects.

Experience working in or guiding an IT unit.

  • Successful candidate must pass past-employer reference checks and a criminal history verification*

It is the policy of Minnesota IT Services that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Employment Reference Check

Social Security and Address Verification

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US

Preferred Qualifications:

Lead worker or supervisory experience.

Experience defining problems as they arise and recommending, implementing, or discussing alternative solutions.

Experience leading project efforts, adhering to timelines, features, and budgets.

Familiarity with principles of systems analysis and design, project management, and business analysis.

Thorough knowledge of different software development lifecycles (waterfall, iterative), contemporary software, and quality assurance processes and tools.

Understanding of or experience with MNIT, DHS/MNsure, DHS/MNsure systems, and county business needs/programs.

Ability to communicate specifications to technical and non-technical project members.

Application Details

Why Work For Us

Minnesota IT Services offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, defined benefit pension plan, tax-deferred compensation plan (457), generous vacation and sick leave, and 11 paid holidays each year. In addition, at the management's discretion, Minnesota IT Services offers flexible work scheduling, telework options, mentorship opportunities, employee recognition and reward programs, and paid training and development. Join Minnesota IT Services now and stay for a career!

How to Apply

This vacancy is open for all qualified applicants.

Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

Click “Apply“ at the bottom of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.

To be considered for any Veteran's Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. To qualify, you must meet the following: 1) have separated under honorable conditions from any branch of the armed forces of the United States; 2) have served on active duty for 181 consecutive days or more or for the full period ordered to active duty or have separated by reason of disability incurred while serving on active duty; 3) be a United States citizen or resident alien; and 4) have served in active military service at any time on or after September 11, 2001, as shown on your DD-214 form. To be considered under this legislation, you must: 1) meet all Minimum Qualifications identified in this posting; 2) meet all of the above RSV criteria; and 3) submit a copy of your DD-214 form by the closing date to: Failure to submit your DD-214 form will affect your consideration for an interview under this legislation.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation by the closing date to:


If you have questions about the position, contact Mai Vang at


Minnesota IT Services is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

It is the policy of Minnesota IT Services to provide reasonable accommodations to qualified candidates and employees. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email Please indicate what assistance you need. To request an accommodation for an interview, please contact

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