Data Center Specialist - ITS2

State of Minnesota Saint Paul, MN
Innovation * Opportunity * Work that Matters

Join the 2,000+ professionals who are bringing strategic vision to state government as part of Minnesota's information technology agency. Work for Minnesota IT Services and be part of a cutting-edge organization that is emerging as a national leader in government IT. Our culture promotes collaboration, demands continuous improvement and encourages innovation in IT delivery. Be a part of something bigger than yourself, something to be inspired by; come to work for Minnesota IT Services.

Job Details

Job Class: Information Technology Specialist 2Working Title: Data Center Specialist

Who May Apply: Open to all qualified job seekers

Date Posted: 05/15/2018

Closing Date: 05/22/2018

Hiring Agency/Seniority Unit: Minnesota IT Services

Division/Unit: Central

Work Shift/Work Hours: Day Shift

Days of Work: Monday - Friday

Travel Required: Yes

Salary Range: $22.38 - $36.37 /hourly; $46,729 - $75,941 /annually

Classified Status: Classified

Connect 700 Program Eligible: Yes

Job Summary

Minnesota IT Services is hiring a Data Center Specialist to plan, design, develop and implement efficient information technology systems and applications in support of core organizational functions in the Enterprise Data Centers (EDC). The incumbent will act as a technical specialist and system administrator for EDC service offerings and applications such as Avocent Systems Portal, KVM Systems Management, Avocent Power Systems Management, EBI Systems Management, BVMS Systems Management, AutoCAD Systems Management and Site Scan Systems Management.

Responsibilities to include:

Data Center Application Maintenance - Provide preventative maintenance, upgrades, troubleshooting and repair services to highly technical and complex systems and applications to minimize downtime. Provide system administration for data center services, systems, applications and equipment. Provide technical guidance in analyzing and improving data center systems/servers/applications. Perform installation, configuration, upgrades, patching and system maintenance of data center systems/servers/applications; conduct product acceptance testing and product quality analysis on vendor supplied upgrades and patches;, provide system administration of center systems/servers/applications

Data Center Planning - Coordinates, evaluates, plans, and facilitates MNIT Services small to large size projects in all phases of design, construction, maintenance, repair, and alteration of MNIT Services sites and facilities; conduct research on emerging products, services, applications, and standards to plan for procurement and performance improvement of data center tool sets; analyze data center systems usage and plan for growth or increases in capacity.

Data Center Service Delivery - Participate in data center service delivery, maintenance and monitoring functions as required. Perform daily site surveys and walk through's , verify environmental equipment is operational, remedy and report an issues, concerns, warning messages, unsecure locks, doors, etc. Provide 2nd Level Support and on-call support.

Data Center Operations - Monitor data center ticket queues, provide troubleshooting and problem resolution and support for equipment break/fix issues and other problems that arise. Maintain maintenance schedule and service records for high availability infrastructure.

Qualifications

Minimum Qualifications:

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of two (2) years of IT related experience developing, implementing, and maintaining data center facilities and management software

System administration experience for data center service offerings such as: Avocent Systems Portal, KVM Systems Management, Avocent Power Systems Management, EBI Systems Management, BVMS Systems Management, AutoCAD Systems Management and Site Scan Systems Management

Software and hardware troubleshooting experience

Knowledge and experience with data center components (i.e. electrical systems, generators, power supplies, cooling systems, transfer switches, etc.)

Project management experience

This position requires a driver's license for travel between agency based data centers

This position requires the ability to lift up to 50 lbs., bend, reach, climb ladders and work in space from under the data center subfloor plenum to above the data center ceiling plenum

A Bachelor's degree in Information Technology or related substitutes for two years of experience, OR related Associate's substitutes for one year.

* Successful candidate must pass past-employer reference checks and a criminal history verification

It is the policy of the MN.IT Services that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Employment Reference Check

Social Security and Address Verification

Education Verification

CJIS Background Check

Preferred Qualifications:

Excellent communication skills

High degree of interpersonal skills for working with customers and other agency staff

Solid understanding of systems administration best practices

Ability to conduct research on systems/applications issues and products and present ideas and solutions in plain language

Application Details

Why Work For Us

The State of Minnesota IT Services offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, defined benefit pension plan, tax-deferred compensation plan (457), generous vacation and sick leave, and 11 paid holidays each year. In addition, at the management's discretion, Minnesota IT Services offers flexible work scheduling, telework options, mentorship opportunities, employee recognition and reward programs, and paid training and development. Join Minnesota IT Services now and stay for a career!

How to Apply

This vacancy is open for bids and all qualified applicants simultaneously. Contractual obligations will be considered prior to filling the position via other means.

Click "Apply" at the bottom of this page. If you are unable to apply online, please contact the job information line at 651.259.3637.

For additional information about the application process, go to http://www.mn.gov/careers.

To be considered for any Veteran's Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. To qualify, you must meet the following: 1) have separated under honorable conditions from any branch of the armed forces of the United States; 2) have served on active duty for 181 consecutive days or more or for the full period ordered to active duty or have separated by reason of disability incurred while serving on active duty; 3) be a United States citizen or resident alien; and 4) have served in active military service at any time on or after September 11, 2001, as shown on your DD-214 form. To be considered under this legislation, you must: 1) meet all Minimum Qualifications identified in this posting; 2) meet all of the above RSV criteria; and 3) submit a copy of your DD-214 form by the closing date to: MNIT.Recruitment@state.mn.us. Failure to submit your DD-214 form will affect your consideration for an interview under this legislation.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation by the closing date to: MNIT.Recruitment@state.mn.us.

Contact

If you have questions about the position, contact Jenny Hickey at jenny.hickey@state.mn.us.

AN EQUAL OPPORTUNITY EMPLOYER

The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

It is the policy of MN.IT Services to provide reasonable accommodations to qualified candidates and employees. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email careers@state.mn.us. Please indicate what assistance you need. To request an accommodation for an interview, please contact Jenny Hickey at jenny.hickey@state.mn.us.

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