Logistics Coordinator

Hub Group, Inc. Saint Louis, MO
JOB SUMMARY: The Logistics Coordinator provides operations support and customer service to the client base working directly with customers to identify and select "best in class" transportation options. This position will utilize various web-based and proprietary applications to coordinate inbound and outbound shipment activities to ensure 100% customer satisfaction using all modes of transportation.

ESSENTIAL JOB FUNCTIONS:

* Provide exceptional customer service by developing and maintaining good working relationships. Resolve customer's unique issues quickly to ensure 100% customer satisfaction.

* Effectively communicate with internal and external customers and carriers ensuring all customer expectations are met. Manage all communication mediums with customers using email, phone, EDI and web transactions.

* Proactively handle customer shipment routing request by coordinating and/or dispatching shipment activities and provide specific report requests by the customer.

* Assist and support, as needed, other Logistics Teams by interacting with other departments in cross-functional projects.

* Bachelor's degree is preferred, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background.

* Must be able to interact well with others in a team environment while meeting time-sensitive requirements.

* Must be able to manage competing priorities, multi-task and continue to meet all deadlines, while remaining flexible with continually changing priorities while providing high quality customer service.

* Organizational and problem solving skills with the ability to organize and prioritize workload in order to meet team and company goals using creativity and good business judgment.

* Proficient with web-based applications and Microsoft products with emphasis on Excel.

OTHER BENEFITS:

Hub Group provides the opportunity to participate in a variety of outstanding benefits. In addition to a business casual office atmosphere, the company offers the following benefit programs:

* 401(k) plan with company match

* 3 Medical Plans

* Dental and Vision plans

* Company paid basic life/AD&D insurance

* Supplemental life/AD&D insurance

* Company paid short term disability

* Voluntary short term disability

* Company paid long term disability

* Voluntary term life, critical illness and accident insurance policies

* Flexible spending accounts (FSA)

* Health savings account (HSA)

* Scholarship award

* Paid Time Off (PTO)

* Holiday Pay

We are committed to a policy of Equal Employment Opportunity and will not discriminate on any legally recognized basis, including but not limited to race, age, color, religion, sex, marital status, national origin, citizenship, ancestry, non-job related handicap or disability or veteran status. Hub Group is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@hubgroup.com or call (630) 795-2164 and let us know the nature of your request and your contact information.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

HCT

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