Environmental Services / Custodial Operations Manager 2

Sodexo USA Saint Louis, MO
Unit Description

Sodexo is hiring an experienced Environmental Services Operations Manager 2 at SSM Health St. Mary's Hospital located in St. Louis, MO. This 450 bed hospital is part of SSM Health, a multi-institutional not-for-profit health system serving the comprehensive health needs of communities across the Midwest. This is primarily a day shift opportunity, but the selected candidate will be required to work additional shifts as needed including some weekends and holidays. This Operations Manager will lead a team of up to 100 hospital employees and 4 Sodexo Managers with an emphasis on client and patient satisfaction at all times. Overall, this position will provide leadership and insight through our Sodexo programs while maintaining cleaning quality to a very high level. Our ideal candidate will have previous Environmental Services, Housekeeping and/or Custodial Management experience in a hospital environment with a successful work history leading others. JCAHO experience is required. Seeking self-starters with excellent customer service, communication and relationship building skills. Sodexo experience is a plus.


Sodexo offers you a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.

Do you possess strong leadership skills? Do you enjoy managing people, processes and projects?

Apply Today!

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

* Assumes GM responsibilities and authority in his or her absence

* Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

* Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

* Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

* Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree Basic Management Experience - 2 years Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.