CUSTOMER SERVICE AGENT - $12.50 per hour

Pinnacle Entertainment Saint Louis, MO
What would I be doing?

Join our team and work at our award winning Casino & Hotel as a mychoice Representative!

We offer fun team member activities, one complimentary meal provided per shift, benefits which may include health, dental and vision insurance; paid time-off, tuition reimbursement, and a 401(k) company match. You can move your career forward by advancing within your department, to another department, or to one of our other 15 properties across the country.


* Promotes the mychoice program in an enthusiastic manner.

* Responsible for entering and updating guest's information, including department entry logs, point redemptions, e-mail, sorting of return mail, etc.

* Responsible for being knowledgeable on daily events, promotions, and offers at an expert level and capable of explaining these programs to the guests in a clear and concise manner.

* Greets and answers all guest questions in a professional manner using professional language or will seek and find correct answers by contacting the appropriate departments or leadership team.

What are we looking for?

* Experience operating computer terminals.

* Basic typing skills.

* Basic math skills.

* Must be able to deal with challenging guests.

* Must be able to work with diverse guests and team members.

What would it be like to work at this property?

At River City Casino & Hotel, we create magical and memorable moments every day. From celebrating with a guest to lending a helping hand to a fellow team member, it is our privilege to serve others. We strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

* Work for a Top Workplace in St. Louis

* Exciting, fast-paced and values-oriented environment

* Free uniforms and uniform dry cleaning

* Free shift meal and unlimited free ice cream in our Team Member Dining Room

* Health, dental, vision and 401 (k) company match based on eligibility

* Paid time-off

* Metro reimbursement

* Tuition reimbursement

* Fun team member activities such as Six Flags

* Opportunities to volunteer in the community

* Career growth potential at River City or one of our 15 properties nationwide

River City Casino

777 River City Casino Boulevard

St. Louis, MO 63125

What would it be like to be a Pinnacle Entertainment Team Member?

Mission & Vision



Moment Makers