2020-21 Student Success, Student Worker, FWS
Saint Leo University
 Saint Leo, FL

Job Description Summary

Student Success is accepting applications for the 2019-2020 academic year for students eligible to receive Federal Work Study. Ideal candidates will have excellent customer service and decision-making skills, and be able to manage multiple tasks. Ideal candidates will also have experience managing social media platforms, creating marketing materials, and updating website and app content.

Job Description

Duties and Tasks

  • Exemplify excellent customer service when responding to emails, phone calls, voicemails and visitors and direct correspondence to the correct individuals in a timely manner
  • Perform administrative duties including mail pick-up and delivery, filing, making copies and other tasks as assigned
  • Manage the check-in system for students meeting with Student Success Case Managers/Coaches
  • Assist Student Success professional staff with planning and hosting programs and initiatives and completion of special projects
  • Work with Student Success Case Managers/Coaches on college specific promotional material and initiatives
  • Manage social media platforms including creating content and scheduling posts
  • Create brochures, PPT slides and other marketing material to advertise Student Success programs and initiatives
  • Design bulletin boards for the second floor of the SAB and inside the Student Success suite twice a semester
  • Demonstrate sound understanding of privacy and confidentiality requirements