Senior Living Manager - Assisted Living

Evangelical Lutheran Good Samaritan Society Saint Francis, KS
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Senior Living Manager - Assisted Living

Location: 3210 - GSS Cheyenne County

812 South Denison

St Francis, Kansas, 67756-1140

United States

Employment Type: Full-Time

Hourly: 15.00 - 18.28

Shift: Day

Job Summary

Directs the operations of an assisted living community and is responsible to implement, maintain, and coordinate operations, projects and financial matters within core areas. Responsible for the coordinating and supporting an atmosphere for residents, staff, visitors and families.

Assists and participates in the QAPI process and develops and implements a quality improvement plan. Participates in and reviews external and internal audits to ensure quality focus and incorporates resolutions to findings. Recruits, hires, trains and staffs work area at appropriate levels in accordance with their specific assigned duties and regulatory requirements and staff scheduling plan. Plan and maintain written safety and evacuation procedures and emergency disaster procedures and communicates plans to residents. Conducts safety meetings, identify potential safety hazards, and implements a plan of resolution. Meets service obligations as defined in agreements. Schedules or leads management meeting with residents and provides opportunities to meet residents' whole person wellness needs. Provides leadership within the Senior Living Community. Formulates budget; follows budgeting requirements and rate increase procedures. Reviews budget projections; analyzes budget deviations and takes corrective actions to bring operating expenses into compliance with budget. Maintain vendor contracts and records. Manages occupancy cycle processes; maintains occupancy at targeted occupancy levels. Meets occupancy agreement obligations related to unit maintenance and reasonable accommodations. Manages the move-in process, following policies and procedures; including applications, interviews, screenings, verifications, orientation. Manages resident files, and maintains the waiting list. Observes and enforces resident compliance with all occupancy documents. Coordinates move out process and follows through on compliance issues according to policies and state law. Performs regular grounds and building inspections. Maintains preventative maintenance plan in order to promote a well-maintained building, systems, grounds, etc. Oversee sales and marketing strategy for the senior living community; ensures a strong marketing, sales and customer engagement program is in place, including, maintaining an ongoing sales/marketing plan. Arranges and participates in sales and marketing events; assures advertising, collateral materials and other marketing materials are current, accurate and compliant with brand standards.

Qualifications

High school diploma or the equivalent. Technical training or college degree preferred in administration, healthcare, real estate, property management, business or related field helpful and preferred. Prior work experience in housing management or healthcare preferred. Working with elderly persons in a setting of mutual obligations and duties will be helpful.

Exemplifies and promotes a strong commitment to customer service. Ability to read and understand regulations, budgets and budgeting, ability to accurately perform basic mathematic calculations. Time management skills required.

Ability to use computers, with knowledge of word processing, spreadsheet, email, database management and specialized property management software programs. Demonstrated reading, writing, and verbal skills required. Prior knowledge of housing programs and regulations very helpful. Knowledge of tenant-landlord law, federal Fair Housing and regulations/program requirements applicable to the specific type of senior living services being offered at the property.

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