Senior Sales Support Specialist
Wolters Kluwer
 Saint Cloud, MN

Position Description

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.


  • Act as the subject matter expert for the software and digital solutions in the Compliance Services division of Wolters Kluwer
  • Use knowledge and expertise to assist and support the sales team in closing sales
  • Provide guidance and leadership to Community Bank and Large Bank Account Executives (AEs), Account Managers (AMs), and Client Relations Managers (CRMs)
  • Work collaboratively with a wide range of internal and external customers, contributing to new product development to meet changing customer needs
  • Manage time and resources effectively accomplish sales goals by planning for and scheduling required sales activity and grouping activities logically


  • A minimum of four years of outside, business-to-business sales or technical training experience within the software industry; preferably with financial industry experience and knowledge
  • Bachelor's degree from an accredited college/university or equivalent work experience
  • Experience developing and qualifying prospect lists, making in-person presentations to prospective clients and using online presentation skills while consistently achieving sales quotas
  • Experience forecasting, developing business plans, and executing on them
  • Ability to troubleshoot and solve technical issues such as connect