Food Runner - Amerisports

Pinnacle Entertainment Saint Charles, MO
What would I be doing?

The Restaurant Runner is responsible for providing superior service to both the internal and external guest. The Runner is also responsible for keeping the guests supplied with appropriate dishware, flatware, food, beverage and paper products.

Responsibilities

* Always find solutions to guests' problems. Use the guest's name when appropriate. Thank the guest and invite him or her back.

* Provides superior guest service, positively affects interactions with guests and team members, and has the capacity to deal with difficult guests in all types of business conditions and the ability to work harmoniously with team members.

* May provide clean china, silverware and glassware upon request from guests.

* May sets up tables with dishes, flatware, etc.

* Attends to guest's needs/requests, i.e., refilling beverages, condiments.

* Is attentive to the needs of guests in a polite and helpful way.

* Assists wait staff with tray service as needed.

What are we looking for?

* Ability to carry and stock all necessary items and lift up to 50lb.

* Ability to move effectively and efficiently throughout the areas.

* Ability to stand throughout an eight-hour shift.

* Ability to communicate effectively with guests and all levels of team members.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Must be 18 years of age

CUSTOMER SERVICE REQUIREMENT

Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our PEAK Service Standards and works harmoniously with fellow team members.

What would it be like to work at this property?

Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.

Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301

What would it be like to be a Pinnacle Entertainment Team Member?

Mission & Vision

Values

Benefits

Moment Makers