Housing Program Technician II

Sacramento Housing and Redevelopment Agency Sacramento, CA
Description

Under general supervision from the assigned supervisor, performs a variety of complex journey level work related to the Housing Authority's provision of housing assistance programs. Duties include managing an assigned caseload, performing day-to-day coordination and quality control of eligibility, inspections, news leases, annual re-certifications and program terminations in accordance with Agency policy and in compliance with funding regulations for subsidized housing.

Classification Distinction

This is the journey level class in the Housing Program series. Incumbents perform difficult and complex duties and are required to be fully knowledgeable in all procedures related to assigned areas of responsibility. At this level, a certain amount of independence has been reached. Incumbents may act as a team leader for their assigned functional area. This classification is distinguished from the Housing Program Technician I classification in that it is expected to demonstrate a greater level of independence and decision-making regarding the functional area of assignment.

Examination

Up to the top 100 candidates may be invited to take a written examination for the HPT II classification. Up to the top 32 candidates who successful pass the written exam may be invited to the oral examination. Candidates who pass both the written and oral examination will be placed on the eligible list for the HPT II classification.

Essential Areas of Responsibility

Client Service

* Implement the departments Mission Statement in all aspects of customer contact

* Counsel applicants, tenants and owners on program rules and regulations

* Monitor repayment agreements

* Disseminate program information throughout the community via public speaking forums and seminars

* Respond quickly by telephone or in writing to public inquiries Operations

* Implement caseload management process for Section 8 program participants

* Performs annual, interim, and special recertification of participants; receives, reviews, and processes recertification packets

* Calculates and determines initial and continuing eligibility to receive assistance under various programs; issues vouchers to eligible applicants in leased housing programs and recertifies participants to transfer.

* Implement Housing Quality Standards inspections process and ensure that regulations are met • Conduct initial and annual interviews with clients

* Coordinate orientations and briefing sessions for pre-applicants, qualified applicants and program participants

* Review and apply pertinent provisions of HUD rules and regulations • Negotiate rent with landlords for Section 8 housing units and schedule inspections

* Prepare and maintain accurate and detailed case files

* Verify ownership of property

* Evaluate unlawful detainer reports and credit and criminal background checks Non-acceptance and Termination Process

* Prepare written reports and correspondence as required

* Monitor case files for program violations and recommend further action

* Represent Agency at tenant conferences, reviews, hearings and court proceedings

* Assist with disputes and conflicts Journey Level Support

* May receive functional guidance from higher level staff.

* May provide technical and direction guidance of lower level staff.

Education & Experience

Minimum Education/Experience

* High School Diploma or GED

* In addition to the educational experience, must have at least three (3) years of equivalent experience in a similar position in which most of the essential functions of this position were performed.