Diet Clerk - Nutrition & Food Service (On-Call, Days / Evenings)

Sutter Health Sacramento, CA
Job Summary

Provides all clerical support for the diet office. Provides customer service to patients, staff and visitors both in person and via telephone. Monitors quality and accuracy of food served to patients. Functions under the guidance of the Clinical Dietitian.

Principal Accountabilities

* Correctly enters preference statements in CBORD by end of shift.

* Distributes nutrition education information as needed following established guidelines.

* Ensures accuracy of food served to patients when checking trayline.

* Has tray tickets cut and ready for trayline no later than 5 minutes before start of trayline.

* Meets full performance dashboard goal for patient satisfaction.

* Supports food production area and clinical dietitians by doing such things as making late trays, making photocopies, and interviewing

patients for preferences when requested by RD.

* Uses AIDET, key words at key times, and proper hand hygiene when visiting patients.

* Visits 15-20 patients daily (or the number assigned by supervisor) on assigned patient care units to obtain food preferences.

MINIMUM QUALIFICATION REQUIREMENTS

Education/including Licensure/ Certification/ Registration:

High school diploma or an equivalent combination of education and experience is required. College-level nutrition courses preferred.

Knowledge:

Knowledge of therapeutic diets required. Must be able to do simple mulitiplication and division.

Experience:

Hospital food service experience preferred. Experience in a health care setting with proven ability to handle confidential material, work under pressure with frequent deadlines, an knowledge of modified diets is preferred.

Skills:

Basic computer skills required. Ability to meet established deadlines and multi-task in an atmosphere of frequent interruptions. Accuracy and attention to detail required.