PROGRAM MANAGER – Prisoner Re-Entry Into Society

Volunteers of America - Minnesota & Wisconsin Roseville, MN
Are you one that is interested in working with men and women after serving time in prison? Ex-offenders are released with unending economic and societal difficulties that prevent them from succeeding, therefore indirectly pushing them back into the prison system. While many employers refuse to hire ex-offenders, the Re-Entry program under the Volunteers of America Minnesota/Wisconsin (VOAMWI) works with to give them a chance to prove that they can re-enter society without fear of extending their punishment and ability to function as a normal citizen. If this is your interest, we are seeking to speak with you.

Primary Focus:

The Program Manager – Prisoner Re-Entry Into Society (Program Manager) supports the Division Director in ensuring all work is performed in a cost effective and service oriented manner in accordance with negotiated contracts, appropriate procedures and established organizational standards. The Program Manager helps coordinate program requirements with other operational areas and has overall responsibility for the supervision, development and motivation of staff. The Program Manager role is critical to the overall Community Justice program.

Essential Duties and Responsibilities:

* Ensure all day-to-day operations are conducted and led in a safe, non-judgmental and nondiscriminatory manner.

* Supports the tracking and gathering program data and services in compliance with agency policies, regulatory and funding source requirements.

* Oversee the process of all needs assessments, to evaluate each program participant's medical, physical, emotional, and psychological needs. Confirm the assessments are conducted on all residents upon entry.

* Responsible for the management of all areas of daily operations and activities of the program services in compliance with company policies.

* Support the management of all property maintenance, security, and safety concerns that arise on a daily basis at the program sites.

* Coordinate Resident placement referrals to determine appropriateness of program placements.

* Respond to complaints from contracting agents, residents, property neighbors and all other program related affiliates.

* Maintain accountability and inventory of program equipment and supplies.

* Provide 24-hour on-call emergency assistance to Residents and staff as necessary.

* Responsible for distribution and monitoring of staff's workloads to achieve established objectives of the department.

* Aids in responding to personnel complaints and provides technical expertise to handle exceptions to standard policy.

* Help identify resources necessary to attain performance standards.

* Develop daily, weekly and monthly staffing schedules in order to accomplish program objectives.

* Maintain ongoing Resident contact to assure that employee performance is in line with Resident needs. This includes regular communication with Residents, service providers and external county/state/city program representatives.

* Respond to resident grievances.

* Recruit, lead, manage, train, supervise, recognize, and develop staff to achieve established objectives; provide quality services in a work environment reflecting teamwork and mutual respect.

* Conduct or supervise annual performance reviews of all staff, including assessment of past year.

* accomplishments corresponding to objectives set in previous reviews, coming year objectives

* corresponding to current program goals, and professional development objectives.

* Oversee the mandatory training tracking system to assure staff are informed of training requirements.

* Oversee administrative functions assigned to the Support Unit including accounts payable, accounts receivable, personnel, purchasing, training, public relations, program evaluation systems, and electronic monitoring equipment.

* Oversee accreditation for the Residential Re-Entry Program including coordination of

* documentation and periodic audits to comply with contractual agreements.

* Previous experience in automated case management system(s) is necessary.

* Bureau of Prisons compliance experience is mandatory with familiarity to practices and procedures.

Supervisory Responsibilities:

* Works under general direction.

* Supervises others.

Decision Making Authority/Self-Initiative:

* Carry out major assignments in conducting the operation of the facility.

* Perform work that affects the facility operations to a substantial degree.

* Hiring, firing, advancement, promotion or any other decision in employee status, or his/her recommendations regarding such are given particular weight.


* BOP Security Clearance required


* Bachelors Degree Required, Masters Preferred

* Minimum 3 years of supervisory experience

* 5 years' experience in a corrections discipline.

* Experience in residential programming

Program DescriptionThe Adult Re-Entry provides services for residents who have been convicted of felonies and are allowed to complete part of their sentences in a community-based, work-release facility.

About the Organization

Volunteers of America Minnesota and Wisconsin is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, persons with disabilities/special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity and hope. VOA-MN and WI is a trauma-informed care agency.

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP