Service Center Coordinator

LeasePlan USA Rolling Meadows, IL
ESSENTIAL FUNCTIONS
Order, assemble, and distribute driver kit materials and renewals
Manage and maintain drivers names and pin numbers in fuel card vendor's database
Run and distribute reports as requested in the fuel card vendor's database
Entry of key information for the request of driver kit materials
Update internal system with new vehicle information
Meet departmental standards for driver kit distributions
Handle and respond to all ResponsePlan tickets within the company OLA guidelines
Learn and adhere to internal procedural standards
Learn and operate all internal and external systems required
Exhibit professionalism to internal and external customers
Exhibit respect to internal and external customers
Communicate with co-workers, team members, management, clients and others in a courteous and professional manner.
Conform with and abide by all regulations, policies, work procedures and instructions.
Demonstrate reliable and predictable attendance.
Other duties assigned to ensure overall departmental efficiency.
ORGANIZATION COMPETENCIES

Commits to organizational goals and objectives
Demonstrates open, effective communication and teamwork
Customer Focused
Acts with integrity and professionalism
Works to maintain quality standards
JOB COMPETENCIES

Works independently; effectively manages and uses time; is results focused, organized structured
Channels communication effectively and practices listening skills to resolve problems and conflicts
Takes accountability, assumes responsibility, acts with conviction and displays self control
Works effectively with systems, is thorough and accurate, critically analyzes information and effectively communicates through writing
Demonstrates personal sensitivity and maintains an open and approachable style

See job description