Esthetician

John Q. Hammons Hotels & Resorts Rogers, AR
About Us

Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of 84 hotels in 30 states licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

Position Description

Job Purpose:

Administer professional, personalized skin care treatments and service to our guests.

Job Responsibilities:

* Display good customer relation skills and take initiative to greet guests in a friendly manner.

* Understand and use universal precautions when providing services.

* Maintain the highest level of product knowledge of skin conditions and customize treatments based on present skin condition.

* Educate guest about proper skin care. Recommend products for home use.

* Give all treatments on services' menu in their category.

* Have knowledge of and suggest to the guest other beneficial treatments offered in the spa.

* Have knowledge of ingredient(s) of product(s) and their benefits to the client.

* Answer guest questions in knowledgeable and professional manner.

* Begin and end all treatments on time.

* Ensure that work areas are clean and set according to procedures.

* Complete commission/hours/tips sheet and turn in on assigned dates to the Spa Director.

* Inform leads of product needs.

* Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.

* Ensure uniform and appearance is clean and professional.

* Other duties as assigned by the Spa Director

Job Skills:

* Ability to explain various treatment/services to guests. Ability to converse with guest about appropriate content during service time. Ability to upsell services and retail products.

* Strong team player with excellent customer service skills for conversation and up-selling of retail products.

* Understand and use universal precautions when providing services.

* Maintain the highest level of product knowledge on spa services offered, ingredient(s) of product(s) and their potential benefits to the client.

* Command of the English language, with the ability to explain various treatment/services to guests and to converse with guest about appropriate content during service time.

Job Qualifications:

Education -

* High School Diploma or GED.

Experience -

* Hospitality experience preferred. Two (2) years as an esthetician preferred.

Licenses/Certifications -

* Current State License within state.

Benefits and EEO

Full-time associates are eligible for the following benefits:

* Paid Time Off

* Medical Insurance

* Dental Insurance

* Vision Insurance

* Short-term and long-term disability

* Company paid life with employee paid supplemental options

* Matching 401-k with immediate vesting for eligible participating associates

* Company Hotel Travel Discounts

Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.

Atrium Hospitality is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Individuals with Disabilities/Protected Veterans Click here to view EEO is the Law

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