PT Quality Assurance Associate - Food Lion

Food Lion, LLC Roebuck, SC
Job Title: PT Quality Assurance Associate - Food Lion

Job Location:

Primary Purpose:

Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.

Duties and Responsibilities:

* Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience

* Courteous and helpful to other associates

* Sweep and clean floors on nights with no scheduled vendor services

* Weekly cleaning of Produce, Market and Deli Departments

* Clean and organize the store mop room

* Find more efficient ways to do the job and seek to reduce costs and improve labor productivity

* Follow QA daily check list and sanitation standards set by Food Lion

* Follow current Standard Practices regarding cleanup of Hazardous Waste product

* Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

* Understand and follow Food Safety and Workplace Safety guidelines and procedures

* Observe and correct all unsafe conditions that could cause associate or customer accidents

* Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

* Ensure compliance with local, state and federal regulations

* Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

* Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

* Perform all other duties as assigned


* High school graduate or equivalent preferred

* Excellent interpersonal, organizational, communication and customer service skills

* Ability and willingness to learn multiple tasks and technical requirements of the job

* Ability to use technical information to solve problems

* Must meet minimum age requirements to perform specific job functions

* Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

* Ability to use computers and other communication systems required to perform job functions

* Perform repetitive hand and arm motions

* Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

* Pull or push up to 75 lbs. on occasion

* Stand 100% of the time, frequently walking short distances

* Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

* Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

* Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

* Meet established volume activity standards for the position

* Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

* Have sufficient visual ability to check ID cards, checks, invoices and other written documents

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