Warehouse Fulfillment Coordinator

Brivo Inc
 Rockville, MD

About the Role

As the Warehouse Fulfillment Coordinator in our Rockville, Maryland facility, you will fulfill customer orders and update them on the status of their orders. To be successful in this role, you should be familiar with inventory principles and practices, experienced with an inventory and order management system, and be able to operate a reach truck.

In this customer-centric role, you will also:

  • Process, package, and ship customer orders promptly and accurately
  • Prepare accurate shipping documents for all shipments, both domestic and international
  • Resolve issues with shipments or fulfillments to determine root cause and recommend solutions to prevent future occurrences
  • Review sales orders and shipment contents prior to releasing them from our facility
  • Communicate with carriers to ensure prompt pick-up and delivery of shipment
  • Review incoming purchase orders for accuracy and enter into inventory
  • Organize stock and maintain accurate count of inventory
  • Respond to customer inquiries regarding status of their orders
  • Assist in manufacturing and programming of some materials

About You

  • 3+ years of proven warehouse experience
  • Experience with inventory and order management within an ERP system, NetSuite a plus.
  • Strong electrical and mechanical skills
  • Ability to lift a minimum of 50lbs on a regular basis
  • Current certification for operation of a reach truck or the ability to obtain certification
  • Ability to operate Microsoft Office/G Suite and be familiar with carrier specific software/interfaces.
  • Excellent communication and problem-solving skills
  • High school diploma/GED required, bachelor’s/associate degree is preferred

About Us

Brivo is the original innovator of cloud-based physical security solutions for commercial buildings. Our mission is to make the world a safer place by providing a subscription-based service for securing buildings using reliable, convenient, scalable, cyber-hardened technology. Every day this mission becomes more important as our world becomes more complex and more divided, and the nature of threats evolves faster than most observers can follow. Join a team that’s passionate for the business, its values, and building simply better security.

Some of Our Perks

Discretionary time off, professional development opportunities, 401(K) match, paid parental leave, fitness center reimbursement, commuter stipend, health insurance, company-sponsored outings, unlimited [free] snacks, and lots of breakfasts & lunches.

Brivo is an Equal Opportunity/Affirmative Action Employer

About Us

Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Our comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Having created the category over twenty years ago, our building access platform is now the digital foundation for the largest collection of customer facilities in the world, trusted by more than 25 million users occupying over 300M square feet of secured space in 42 countries.

Our dedication to simply better security means providing the best technology and support to property owners, managers, and tenants as they look for more from buildings where they live, work, and play. Our comprehensive product suite includes access control, smart readers, touchless mobile credentials, visitor management, occupancy monitoring, health and safety features, and integrated video surveillance, smart locks, and intercoms. Valued for its simple installation, high-reliability backbone, and rich API partner network, Brivo also has the longest track record of cybersecurity audits and privacy protections in the industry.

Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at www.Brivo.com

Brivo is an Equal Opportunity/Affirmative Action Employer