Retail Sales Associate (Guest Service Associate)

Destination XL Group, Inc. Rockville, MD
Job Description

DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Sales Associate (Guest Service Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store.

What makes us different from other retailers?

* We are located in free-standing stores, not in malls

* ENTIRE team is eligible for quarterly bonuses

* We are committed to developing our people in order to promote from within

* Merchandise discounts and referral bonus

Our full-time associates enjoy a comprehensive benefits program including:

* Medical, dental, and vision insurance

* 401(k) retirement plan

* Life insurance and disability plans

* Paid holidays, sick/personal days, and vacation time

Retail Sales Associate - Guest Service Associate

(Sales / Customer Service / Sales Representative/ Retail)

JOB DESCRIPTION

We are looking for a Retail Sales Associate (Guest Service Associate) to be a customer service and product knowledge expert who is committed to building and sustaining a long term relationship with our customers by providing an environment that enhances the buying experience.

ESSENTIAL DUTIES & RESPONSIBILITIES:

* Ensure each customer is welcomed into the store in a warm and genuinely sincere manner.

* Help create and maintain a store culture focused on the customer and enhance the buying experience by welcoming customers into the store to ensure an exemplary guest experience.

* Positively affect profitability in the areas of customer service, sales, inventory/ expense control and risk management.

* Ring sales on registers and maintain an awareness of all promotions and advertisements.

* Responsible for effective implementation of all visual merchandising standards and operational direction.

* Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits.

Retail Sales Associate - Guest Service Associate

(Sales / Customer Service / Sales Representative/ Retail)

JOB REQUIREMENTS:

* High school diploma or equivalent required; college or university degree helpful, but not required

* Minimum of 1 year of retail experience

* Demonstrates superior customer service techniques and experience with problem/ complaint resolution

* Ability to lift up to 10 lbs. and move up to 50 lbs.

Retail Sales Associate - Guest Service Associate

(Sales / Customer Service / Sales Representative/ Retail)

Join DXL Group and be part of the winning team!

Apply now: www.destinationxl.com/careers