PC Technician Specialist (Fully Remote, Must live in Maryland)

Latitude, Inc
 Rockville, MD

Working with an Excellent Client that is looking to hire a Desktop Technical Support Specialist This will be a direct hire posotion is Fully Remote. Starting salary is $25-35hr! This posotion will also be 80% working from home and 20% traveling to client sites. Local to MD area.

Main Points:

Position: Desktop Technical Support Specialist

Salary: $50-$65k

Requirements: Bachelors degree in Computer science, info systems, great communication skills. Looking for people in Montgomery county area (Bethesda Rockville Silver spring)

Job Description:

PC technicians help customers identify and overcome issues with their computers. When testing hardware, they examine a computer's circuit board, disk drivers, and other components. When analyzing a computer's software, they use various diagnostic tools and programs to identify and resolve functionality issues. This includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal performance.

Job Duties:

  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products.
  • Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products.
  • Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off site repair as needed.
  • Receive and respond to incoming calls, pages, and/or e-mails regarding hardware problems.
  • Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
  • Develop and maintain an inventory of all hubs, routers, switches, bridges, server boxes, cabling, and other networking equipment.