Information Security Engineer - IAM, IdentityAccessMgmt Engineering, (Full-Time)
Health First, Incorporated
 Rockledge, FL

Position Summary:

To be fully engaged in providing Quality/No Harm, Customer

Experience and Stewardship by providing information services that consistently

exceed our customers’ expectations and support the corporate objectives of

Health First, Inc. The Information Security IAM Engineer will build

integrations and workflows, document processes, support customers, troubleshoot

issues, maintain software solutions, and ensure that every Health First

associate has the correct privileges, and no more, necessary to fulfill their

role in the IDN.

Primary

Accountabilities:

Engagement:

  • High integrity and compatibility with Health
    First I-CARE Values (Integrity, Compassion, Accountability, Respect, and
    Excellence)
  • Elicits trust from peers by demonstrating responsibility
    and dependability
  • Exhibits a positive attitude in all duties
  • Contributes to a collaborative culture and
    positive work environment
  • Is a high caliber team player
  • Actively participates in effective planning and
    decision making that positively affects departmental results and contributes towards
    the success of Health First
  • Innovative by displaying original thinking and creativity
  • Strong understanding of customer service
    operations
  • Always demonstrates a “service-first” philosophy
    Quality/No Harm:
  • Maintains a high level of security as it
    pertains to system access, computer usage, remote access and physical security
    in assigned areas of responsibility, abiding by established Health First
    Information Security policies and applicable HR policies and procedures.
  • Assists with investigations and tests of
    complex security software systems in public telecommunications networks to
    enhance performance or investigate and resolve matters of significance.
    Responsible for periodic penetration and vulnerability tests against defined
    set of protocols.
  • Adheres to Health First change management and
    project management guidelines and policies.
  • Provide
    subject matter expertise in the following identity & access management related
    services: User Lifecycle Management, Provisioning & Reconciliation, User
    Activity Monitoring, Reporting & Auditing, Role Engineering, Authentication
    & Authorization, Directory Services, Multi-Factor Authentication.
  • Design and maintain identity workflows and
    integrations between key systems, including PeopleSoft, Active Directory,
    Microsoft O365, and other clinical and/or business applications.
  • Support the IAM Capability to a variety of
    technologies such as multi-tiered applications, databases, LDAP and directory
    services, application servers, network infrastructure, and understanding of
    security and dataflow within these components
  • Work with business to create and maintain role-based
    access controls for user accounts
  • Provides 3rd-tier support for key identity
    management systems.
  • Proactively improve the processes/tools around
    provisioning and de-provisioning users across the organization by providing
    automation/orchestration and promoting self-service where possible.
    Stewardship:
  • Works on issues related (but not limited) to IAM
    and Information Security.
  • Troubleshoots and maintains, according to
    design, the operating system/application software system for cost-effective and
    efficient operation.
  • Participation in IT Initiatives and PMO-led Projects
    and performs additional duties as required.
  • Provides “on-call” support per rotating team
    schedule.
    Customer Experience:
  • Develop strong partnerships with other IT teams,
    vendors, and other resources within Health First.
  • Ability to translate customer concerns and
    technical solutions in system/application issues in an understandable manner.
  • Effectively communicate, both verbally and in
    writing, with technical and non-technical associates.
  • Provides customer support within the priority
    and case closure standards as agreed to in the departmental Service Level
    Agreement documentation.

Qualifications

Required:

  • BS in Computer Science or a field related to the
    primary area of responsibility and 3 years relevant industry experience in
    information technology, or the equivalent combination of education, technical
    training or work/military experience.
  • Understands key concepts: Identity & Access
    Management, Authentication & Authorization, Directory Services,
    Multi-Factor Authentication, Role Based Access Control (RBAC), and Identity
    Governance
  • Creative problem solver.
  • Excellent communication and organizational
    skills.
  • Ability to work in a team environment and
    interact favorably with people a must.
    Desired Technical
    Skillset:
  • Directory Services:
    Microsoft Active Directory, Microsoft Azure Active Directory, NetIQ
    eDirectory
  • Applications: NetIQ
    Identity Manager, NetIQ Access Manager, Duo MFA, CyberArk
  • Database: Microsoft
    SQL Server, MySQL, PostgreSQL
  • Tools: Cloud
    & SaaS solutions, LDAP, SAML, OAuth, REST/SOAP, Java/J2EE

Physical Demands:

  • Ability to lift 20 pounds
  • Ability to work extended hours as project
    demands
    Mental Demands:
  • Willingness to learn constantly in an
    ever-changing industry
  • Ability to maintain composure in a stressful and
    dynamic work environment
  • Able to perform duties with minimal supervision
  • Ability to troubleshoot advanced system issues
  • Perform complex or varied tasks
  • Relate well to others
  • Comprehend and follow instructions
  • Ability to handle multiple projects
    simultaneously