A Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, and Employment Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action. A Family Services Specialist II represents the full performance level. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective Services, Child Protective Services, Foster Care, and Adoptions. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. General work tasks include, but not limited to: ? Interprets laws, policies, and regulations as applied to specific area of responsibility ? Monitors, coordinates, and administers specific programs as assigned ? Coordinates services within specific area of responsibility ? Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests, and support systems ? Informs clients of related service programs rules/regulations and right to participate ? Presents cases to determine appropriate services and writes/implements service plans ? Provides case management services to monitor compliance ? Manages program waiting list ? Tracks expenditures, prepares/submits budget estimates, and ensures payment for services ? Completes necessary federal, state, and local planning and reporting requirements ? Conducts overall monitoring of programs in specific area of responsibility ? Serves as resource to clients and the community in area of expertise ? Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care
? Minimum of a Bachelor's degree in a Human Services field OR minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services Knowledge of: ? Social work principles and practices ? Human behavior and motivational theory ? Social, economic, and health problems ? Laws, policies, and regulations relating to human services program areas and legal procedures as related to program area Skill in: ? Operating a motor vehicle ? Operating a personal computer with associated software, preferably Microsoft Office Demonstrated ability to: ? Communicate effectively both orally and in writing ? Interview, assess needs, counsel, and refer clients to other resources as needed ? Develop and implement service plans in order to insure the delivery of appropriate services to the client ? Analyze case information to make sound judgments within the framework of existing laws, policies, and regulations ? Respond to the client's emotions in order to accomplish services objectives ? Plan and manage own work activities including service delivery, preparing reports and correspondence, record keeping responsibilities, and related activities ? Establish and maintain effective relationships with others ? Stay abreast of current trends and developments in the social work field
? Possession of a BSW or MSW degree and/or a Commonwealth of Virginia Social Work license ? Knowledge of Foster Care and Adoption ? Previous experience working with social work principles and practices ? Experience with agency associated software ? Completion of required training programs ? Previous work or internship experience in Foster Care and Adoption with a local social service agency ? Bilingual skills English/Spanish
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. This position is covered under Code of Virginia §63.2-1601.1 or §63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. Employees are required to work outside of normal business hours at times; participate in the after hours on-call rotation; and participate as part of the local emergency response team as needed.