Assistant Manager - Piercing Pagoda

Zale Corporation Rochester, NY


Dallas-based Zale Jewelers is one of the U.S. operations of Signet Jewelers, making it part of the largest specialty retail jewelry company in the world. Signet is the world's largest retailer of diamond jewelry and the largest specialty retail jewelry company in the world.

Signet's Dallas-based brands have more than 1,500 stores across the United States, Canada and Puerto Rico. Our fine jewelry stores are in the U.S. and Puerto Rico as Zales Jewelers and Zales Outlet, and in Canada as Peoples Jewellers. Additionally, Signet Dallas operates mall-based Piercing Pagoda kiosks throughout the U.S. and Puerto Rico.

If you are enthusiastic about people and helping them celebrate their memorable moments, we want you to be part of our team. We will train you on fine jewelry, gemstones and metals, which will make you very popular with family and friends!

Position Overview:

The Assistant Manager contributes to Piercing Pagoda's success by assisting the Store Manager in obtaining sales goals and maintaining merchandise and store standards.

* Assess customer's needs and present them with appropriate merchandise options

* Resolve customer service issues, using discretion to balance customer satisfaction and company interests

* Perform ear piercing procedures and monitor compliance to corporate policy

* Account for and secure merchandise inventory according to company standards

* Oversee placement and display of merchandise, signage, and store collateral material, ensuring that it is displayed to