Asset Protection Agent

Rite Aid Rochester, NY
Job Description

Asset Protection Agent

Job Description

The primary purpose of the Asset Protection Agent is to ensure a safe secure and profitable store environment for Rite Aid associates and customers while upholding the core values and service attributes consistent with the Rite Aid brand and strategy.


* Observe, investigate and detain for authorities individuals that commit criminal acts in assigned store location(s).

* Prevent internal and external (shoplifting/theft) losses by coaching and providing feedback to store associates on executing internal controls and creating/executing external theft strategies and tactics.

* Assist in maintaining the physical security of the assigned store(s) such as auditing alarms, close circuit TV, lighting, etc.

* Conduct Electronic Article Surveillance (EAS) audits, maintain log book and react to EAS activation.

* Assist Asset Protection District Manager (APDM), Store Manager, or other field/corporate management with internal investigations and other special investigations as necessary.

* Assist with completing Shrink Visit Guides (SVGs).

* Assist with adherence of Food Safety and Sanitation practices.

* Assist with monitoring DC shipment procedures to ensure compliance with company policies, procedures and protection of company assets.

* Assist in the training of store associates on company policies and procedures as well as shrink management tactics while maintaining the Shrink Awareness Board as directed by APDM.

* Assist with receiving DSD shipments, credits and auditing store DSD practices as directed by APDM.

* Review and audit Point of Sale (POS) transactions as directed by Asset Protection District Manager.

* Assist in executing various company programs and new initiatives.

* Assist business partners in identifying safety hazards in compliance with OSHA guidelines.

* In NYC stores: Monitor vestibule and sidewalk keeping them clutter free to reduce fines and general liability claims.

Experience / Requirements

* Minimum age of 18 years old.

* A valid driver's license for business travel when applicable.

* Ability to work a flexible schedule including weekends and evenings.

* Familiarity with industry/technical terms and processes.


High school diploma or general education degree (GED), plus one (1) year of experience and/or education in retail, business, security, criminal justice or military, an Associate's degree (AA) is preferred; or equivalent combination of education and experience.

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