Access Associate
Rochester General Health System
 Rochester, NY

Job ID REQ_108531 FACILITY Linden Oaks Internal Medicine LOCATION Rochester, New York


As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Full-time

LOCATION: 10 Hagen Drive, Suite 240

DEPARTMENT: Internal Medicine at Linden Oaks

SCHEDULE: Monday-Friday days and Saturday rotation


  • 2 year degree or equivalent combination of education and work experience required
  • Intermediate computer skills
  • Excellent customer service and communication skills
  • Multi-task oriented
  • Courteous and professional
  • Organized


  • Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
  • Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
  • Billing & Payments. Collect and process payments when applicable

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran