Automotive Service Manager
Bridgestone Americas, Inc.
 Riverdale, MD






  • Automotive Service Manager






    Employee Type

    Regular Full-Time


    Degree Preferred

    High School


    Requisition ID

    2019-165906


    Posted Date

    8/15/2019



    Location


    US-MD-RIVERDALE



    Zip Code


    20737


    Category

    Management









  • Overview




    STOP looking for a job and START investing in your career at Firestone Complete Auto Care!

    Full and Part-time benefits available from day one- including tool program discounts!



    Bridgestone Retail Operations, LLC operates more than 2,200 stores and employs over 22,000 teammates. Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works. We are one of the most trusted automotive care providers - join our team today! Your knowledge is EXACTLY what we need.







    Position Summary




    Combine your in-depth automotive repair knowledge with your exceptional people skills to manage customer satisfaction and teammate retention. This position will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.







    Responsibilities




    Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.



    Job Responsibilities


    • Assign and schedule work duties to auto service staff according to individual skill level

    • Serving all automotive service needs of customers

    • Oversee the hiring and training of an effective auto service team

    • Ensuring high teammate retention

    • Maintain compliance with quality standards

    • Developing customer satisfaction and retention






    Qualifications




    Minimum Requirements


    • A valid driver’s license

    • 4 years automotive service technical experience

    • Must be at least 18 years of age

    • High School Diploma or GED preferred

    • 1-year service manager or service writer experience preferred


    • College Degree preferred



    Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.



    Employment Eligibility

    If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.







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