BUILDING CONTROL CENTER TECHNICIAN
VIRGINIA DEPARTMENT OFGENERAL SERVICES
Hiring range: $37,080 - $47,380
The Department of General Services, Bureau of Facilities Management (BFM), is recruiting for a Building Control Center Technician to monitor, adjust, & maintain a comfortable & safe environment thru the facilities' Building Automation Systems (BAS) & customer interaction. This position is the first responder to alarm conditions & therefore responsible for both dispatching appropriate response personnel and troubleshooting applicable systems for possible remote intervention. Advises building maintenance & emergency staff by receiving & dispatching calls, requests for assistance, & reports of routine situations by recording & generating work orders. Must be able to respond quickly, accurately, & efficiently during emergency situations, while maintaining a high level of professionalism. A high school diploma, or equivalent, is required. General understanding of building automation systems (BAS). Basic experience/understanding in HVAC and/or Electrical equipment and how it is controlled and alarmed. Basic computer skills such as Microsoft Word, Excel, and email.
Demonstrated ability to follow oral and written instructions and procedures as well as communicate effectively with customers and other trades staff. Must have attention to detail; excellent decision making; ability to prioritize, work independently and sit for extended periods of time; have a calm, patient demeanor; and be willing and able to increase BAS knowledge base.
Experience in customer service, a call center, or as a dispatcher is preferred. Experience using AIM work order system is preferred.
The selected candidate must be willing to work independently on rotating 12-hour shifts; weekends, holidays, & during office closings due to inclement weather.
Fingerprint-based criminal background check is required.
Pls go to www.dgs.jobs to view entire job announcement & to apply online. Applications will be accepted until a suitable pool of candidates is received. For assistance or computer access, please visit your local VEC Office or contact our office at [Click Here to Email Your Resumé] or (804) 786-3910. EOE