Production Manager

HelloFresh Richmond, CA
HelloFresh Adventures

Since the digitization of the grocery and meal delivery industry, HelloFresh has been at the forefront of revolutionizing the way we eat by making it more convenient and exciting to whip up mouthwatering meals from home! With over 500% growth since our inception in 2011, we're now active and growing in 9 different countries across 3 continents! Come see what's cookin' at HelloFresh!

Production Manager

As Production Manager, you will an integral part of how HelloFresh revolutionizes the food industry and the way people eat! In this role, you will deliver strategic operational leadership across all aspects of production and will cultivate a culture that is second to none. You will be hands-on and immerse yourself in the trenches to optimize productivity, promote growth, spark innovation, and incite change from within. We're searching for a visionary leader who is excited to build something awesome and share it with the world!

You will…

* Drive continuous development to production, quality, cost, and delivery initiatives while building and maintaining relationships with hourly associates, managers, carrier partners, vendors, and various departments within HelloFresh

* Oversee the day-to-day production operations, ensuring on-time and accurate delivery of customer orders

* Effectively engage, coach, motivate and lead the Production team for career progression and development

* Monitor communication between multiple production lines to eliminate downtime

* Establish procedures, metrics and processes to drive productivity and optimization

* Analyze and identify areas of improvement in cost savings, production, and lead times

* Develop and administer operational procedures for outgoing shipments, handling and disposition of products, and keeping the highest standards of quality

* Create, learn, and assist on strategic planning and forecasting to improve existing production issues

* Establish new procedures, metrics, and processes alongside the COO and Director of Operations

* Develop and administer operational procedures for executing activities for outgoing shipments, handling and disposition of products, and keeping the highest standards of Quality

* Create a positive team dynamic that encourages all employees to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience

You are...

* Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas

* Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency

* Strategic: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

* Problem-solver: you have a knack for production planning and are a critical thinker who uses logic to identify alternatives and present solutions to complex problems while thinking in terms of contingency plans

* Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none

You have...

* Bachelor's degree preferred, diploma or GED required

* 5+ years of operational leadership in food manufacturing/production plant

* Prior experience in direct to consumer fulfillment / eCommerce operations

* Understanding of food safety regulations/compliance (SQF, HACCP, AIB, BRC)

* Proven success managing teams of 100+ employees in a hyper-growth organization - our culture is a critical part of our success, and you need to help drive it

* Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement (Six Sigma, APICS, Kaizen certification a plus)

* Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.) capabilities

* Ability to work weekend and holidays (schedule will include weekends)

We offer: Salary + great benefits, team-building events; heavily discounted HelloFresh meals, and more!

Our team is diverse, high-performing and international, helping us to create a truly inspiring work environment in which you will thrive!

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.