Membership Manager

Sparks Group Reston, VA

Job Summary/Company:

A national medical society known for providing excellent professional resources to their large membership base has an immediate need for a Membership Manager to support their membership department on a 2-3 month contract. Qualified applicants will be mid-level professionals with nonprofit sector experience, comprehensive knowledge of multiple membership databases, and excellent customer service skills. If you are eager to prove yourself at a premier association and are interested in tackling a fast-paced contract opportunity, submit your application online or call us at 703-620-6444 today to discuss!


Responsibilities:

  • Assist with maintenance of databases to ensure accuracy and integrity of membership information
  • Respond to member inquiries regarding profiles, account logins, and data integrity
  • Review mailing lists for accuracy and completeness and edit all duplicates  
  • Correspond with members via email and over the phone to verify correct mailing/contact information and update member profiles accordingly
  • Cross-check returned mail and automated emails with databases to verify accuracy of the listed address
  • Create and print accurate labels as needed
  • Field data requests from societies using Abila software
  • Develop data files from information stored in the Personify database
  • Reference professional journals and other publications to help create a monthly bulletin with association updates

Qualifications/Background Profile:

  • Extensive experience working in Abila required
  • Excellent communication and customer service skills 
  • Advanced knowledge of membership databases required - Personify, Salesforce or Nimble preferred

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

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