IT Support / Administrator (m/f/d)

 Readlyn, IA

We are looking for a Cologne-based ITSupport/Administrator(m/f/d)who knows how to manage, improve and support the local and globalsetupof the HRS Group.

Your challenges

  • Internal userroleandrightmanagement
  • 2ndLevelandend user hardwaresupport
  • 3rdparty applicationssupportand training(Microsoft, Office 365, Atlassian, Zoom)
  • Work closely with the Citrix team, manageandimprove our Citrix Farm
  • Be in charge of our collaborations platforms Zoom / Teams
  • Administration of ourenterprise phone system
  • Remote connectivity and security platforms management (end user VPN, Zscaler)
  • Mobile device Management with Intune
  • Working on IT projects
  • Building Access Management
  • Close collaboration with internal and external partners, coordination of tasks to external provider

For this exciting mission you are equipped with

  • Bachelors degree in Computer Sciences or comparable
  • Several years of working experienceinsupport and systems administration
  • Basic experience with O365 / Azure / Exchange online infrastructure
  • Familiar with Citrix products (nice to have)
  • Expertise system monitoring, maintenance, tuning and troubleshooting
  • Passion to proactively and constantly improve status-quo on all levels
  • Good communication skills, ability to work in a team
  • Willingness to take over responsibility and to gain expertise on new technologies
  • Analytical skills to study problems and records and identify solutions
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
  • Fluent inEnglish, spoken and written