IT Support / Administrator (m/f/d) (Köln, Mid-Senior level, DE, 50668)

 Readlyn, IA

We are looking for a Cologne-based IT Support / Administrator (m/f/d) who knows how to manage, improve and support the local and global setup of the HRS Group.

Your challenges

  • Internal user role and right management
  • 2nd Level and end user hardware support
  • 3rd party applications support and training (Microsoft, Office 365, Atlassian, Zoom)
  • Work closely with the Citrix team, manage and improve our Citrix Farm
  • Be in charge of our collaboration’s platforms Zoom / Teams
  • Administration of our enterprise phone system
  • Remote connectivity and security platforms management (end user VPN, Zscaler)
  • Mobile device Management with Intune
  • Working on IT projects
  • Building Access Management
  • Close collaboration with internal and external partners, coordination of tasks to external provider

Your commitment

  • Bachelor’s degree in Computer Sciences or comparable
  • Several years of working experience in support and systems administration
  • Basic experience with O365 / Azure / Exchange online infrastructure
  • Familiar with Citrix products (nice to have)
  • Expertise system monitoring, maintenance, tuning and troubleshooting
  • Passion to proactively and constantly improve status-quo on all levels
  • Good communication skills, ability to work in a team
  • Willingness to take over responsibility and to gain expertise on new technologies
  • Analytical skills to study problems and records and identify solutions
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
  • Fluent in English, spoken and written

Your rewards

At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.

You will work in a modern working environment with flexible working hours and the option to work from home. Our training and further education offers give you plenty of room for your personal growth and individual development.