WiFi Designer

Spectrum Raleigh, NC

The deployment of commercially offered Wi-Fi is a vital strategic product that Charter communications is focused on expanding. The position of Wi-Fi Designer encompasses the responsibility of both pre-sales design as well as post installation design. The ideal candidate will be an experienced professional with a working knowledge of building construction, analyzing RF environments, current industry leading 802.11 wireless standards, applicable knowledge of current routing and switching protocols needed to support an enterprise grade WiFi solution.

Critical elements of this role include, not just the technical requirements but aligning closely with operational support organizations, sales teams, SE support groups and others to assist in the continued review and delivery of highly reliable network designs.


Create fully comprehensive network designs for potential customers to meet wireless and back office core requirements defined by the customer use case.

Integrate knowledge of building construction, RF behavioral characteristics and current hardware vendor limitations to create a design proposal.

Gather and translate customer requirements or strategic business objectives into final product design and leverage the available solutions for multiple initiatives.

Be fluent in authentication, access control, policy creation, policy enforcement, application acceleration, roaming, EMS/NMS, scale, redundancy and reliability in controller and cloud based Wi-Fi architectures.

Perform in-depth wireless site survey's using the latest test equipment (Air Magnet or Ekahau) , and ability to determine pre-existing environments. Troubleshoot problems identified in lab testing and drive them to resolution.

This includes working closely with vendors and Project Managers to determine root causes or final resolution to project concerns.

Design cutting-edge technology solutions into a usable and marketable service using the knowledge of Wi-Fi standards, architecture and evolution. Make decisions and recommendations for technical solutions of the Wi-Fi service offering.


Ability to read, write, speak and understand English

Must have strong knowledge in fundamental IP/Ethernet networking

Experienced in data communications, networking principles, traffic engineering, and bandwidth capacity management.

Fundamental understanding of modern router architecture (control plane and forwarding plane separation, switch fabric design, egress queuing, IP lookup algorithms).

Experience with large scale Wireless LAN deployments (Cisco, Ruckus, Brocade, Meraki, etc.)

Hands on experience working knowledge of LAN Switching architecture including design and implementation.

Fundamental knowledge in packet based protocols such as TCP/IP (including protocols like DHCP, DNS, TCP, UDP, etc), MPLS and routing protocols such as OSPF, BGP4.

Knowledge of optical transport systems.


BS/BA in related discipline (i.e., EE, CS, etc.) OR MS/MA and 2-4 years of experience in related field. Will consider additional related industry experience and certifications in lieu of degree.

Related Work Experience

Minimum 3+ years of experience as a technical specialist / engineer in a Telecommunications / Wireless / MSO company supporting IEEE 802.11 technologies.

Knowledge of data network phenomena relating to network performance: response time, throughput, and availability.

Experienced telecommunications engineer with the ability to understand physical and data-link layer media properties and implications as they relate to network architecture (i.e. fiber optics, 802.11, HFC, DOCSIS, RF, etc.)

Working knowledge of Wi-Fi Alliance and 802.11 specifications.

Knowledge of Picocell, and Femtocell technologies.

Knowledge of Security protocols and authentication (WISPr, EAP-TTLS, WPA2, AAA, 802.1X, RADIUS)


Office environment


The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.

FCC Unit: 13530 Business Unit: Field Operations