Towne Investment Group Sales Assistant
Opportunities at Towne
 Raleigh, NC

Requisition Number: REGIS03350

Essential Responsibilities:

  • Answers telephones and screens calls for financial advisors
  • Interacts daily on the phone and in person with prospective and existing clients including handling basic inquiries and providing quotes
  • Solicits and receives orders for the financial advisor and services less active accounts when needed
  • Researches client and security information through the back office system
  • Processes and follows up on client documentation for proper maintenance of accounts
  • Prepares letters, forms and spreadsheets to assist with servicing existing clients and prospecting for new clients
  • Creates and maintains records and files
  • Maintains databases and creates reports using portfolio software programs
  • Assists financial advisors with marketing efforts including seminars, etc.
  • Receives and processes securities
  • Trains other service associates when needed
  • Supervises other support staff when needed under direction of supervisor
  • Cross-trains on other operational functions and performs back-up in these areas as needed

Minimum Required Skills and Competencies:

  • Must project an excellent customer service attitude
  • Good interpersonal skills to deal with clients, financial advisors and other staff
  • Strong written and verbal communication skills sufficient to deal with financial advisors, clients and other staff
  • Professional and pleasant appearance and demeanor to work with clients
  • Ability to work under pressure and meet daily deadlines
  • Ability to work independently
  • Good organizational skills to be able to prioritize tasks
  • Good analytical skills to be able to research account information
  • Mathematical abilities sufficient to process account and transaction information
  • Ability to operate general office equipment (copier, fax, etc.)
  • Computer skills adequate for creating/maintaining databases and the ability to learn various software packages
  • High School graduate or equivalent
  • Regular attendance is required

Desired Skills and Competencies:

  • At least 5 years securities industry or related work experience preferred
  • Series 7 required and Series 63 if required in the state