HVAC Diagnostic Service Technician

EMCOR Group, Inc. Raleigh, NC
About Us: Founded in 1954, Newcomb and Company is a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy efficient heating and air conditioning services, automation and controls, industrial piping, new-construction design and installation, and maintenance and replacement services.

Job Title: HVAC Diagnostic Service Technician

Department: Commercial Service

Reports To: Service Field Manager

Wage: Hourly, negotiated, commensurate with level of experience, minimum of 2 years' experience required.


To diagnose and repair commercial level HVAC equipment to Newcomb and Company and equipment manufacturers standards.


* Must possess a valid driver's license and meet all required physical ability, efforts, and exertions to perform job duties.

* To possess or secure an EPA refrigerant certificate within company guidelines.

* Ability to work in outdoor weather and temperature extremes designated by company policy.

* Report for work each morning at the scheduled time to receive daily work assignments from commercial dispatcher.

* To professionally perform all scheduled maintenance and testing to equipment covered by any maintenance contract.

* Operate various measuring and diagnostic testing equipment required to perform scheduled maintenance, and diagnostic analyzing nature of repair.

* Record and report to commercial dispatcher any possible repairs or further diagnostics needed.

* To complete legibly all required check sheets, transfers, time cards, recording of parts used, and paper work necessary to complete a maintenance or repair service.

* Responsible to work in a safe manner and maintain all efforts with respect to safety and protection to self, personnel, and all customer and company property.

* To remain in contact with commercial dispatcher and Service Field Manager for information needs and or schedule changes.

* To maintain and use company vehicle per all company policies and standards. This includes appearance and maintenance to the inside and outside of the vehicle.

* To follow the directions of the Service Field Manager.

* Provide troubleshooting, warranty and DOA repairs as necessary and required paperwork.

* Participate in owner training on site.

* Maintain a good working relationship with all customers and coworkers and represent Newcomb & Company in a positive manner.

* Monitor all assigned inventory and tool levels.

* Knowledge of Carrier CCN controls, Honeywell controls products and DDC technology is a plus.


* This listing of primary and secondary duties and responsibilities is not all-inclusive but rather an outline of job duties and responsibilities.

* To restock truck as needed to have adequate approved parts, supplies, and materials on hand.

* Participate in training classes; and to enroll in courses to upgrade technical capabilities when applicable.

* Develop good communication skills, both oral and written when applicable.

* Perform after-hour emergency service calls when applicable.

* All technicians typically load and unload materials for projects and move these materials into place at the project. This may involve movement carrying a load in tight and difficult situations and on uneven terrain.

* All candidates will be required to climb and work off ladders and aerial lifts as required to accomplish their work within buildings and on roofs. The majority of all work takes place in position, not on the ground.

* All candidates will be required to assist in the setting of equipment with the aid of a crane, boom truck, outdoor forklift and other types of construction vehicles. They should be certified in the operation of an outdoor forklift. They should be familiar with the proper handling of suspended loads.

* All candidates will be familiar with the safe operation and capable of using hammer type drills and similar tools.

* Environmental conditions may range from outdoors at all times of the year to indoors at normal office conditions to indoor utility plants.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. EOE M/F/Vet/Disabled

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