Systems Analyst (2553-749)

Smartronix Quantico, VA
Smartronix, Inc., is an information technology and engineering solutions provider specializing in Cloud Computing, Cyber Security, Health IT, Network Operations, and Mission-Focused Engineering. Smartronix has unparalleled expertise providing advanced technology solutions worldwide to Fortune 1000 Financial, Healthcare, Entertainment and Engineering clients, as well as to Federal, State and Local Governments and the DoD. Smartronix is an Amazon Web Services (AWS) Premier Partner and a Gold Microsoft Hosting partner

In this role the successful candidate will serve as the eyes and ears of our DoD clients lead Analyst. They will assist in prioritizing and aligning resources to best meet the mission of the Client. The System Analyst will be part of a team that provides 24x7x365 real time analysis of all events and incidents as they occur on the network as well as serve as a team consultant to the lead analyst. The position requires shift work. Shift times: Thursday, Friday Saturday 6:00 AM to 6:00 PM and every other Wednesday 6:00 AMD - 6:00 PM.

The System Analyst will be called upon to serve as an action officer and should have knowledge of IT business processes using Event Management Tools, BMC Remedy, SharePoint, and Service Operations tools to perform this task. The candidate will be expected to perform troubleshooting to support networking, servers, and applications incident support. They will be expected to create Daily Turnover Logs entry in accordance with SOPs.

Daily tasks will include:

* Monitor, detect, and take immediate action on events and incidents as they occur on the network.

* Create Formal Reports and assign work requests to the proper group based an understanding of work lanes.

* Collect and analyze events and incidents from multiple sources and correlate information between IT management tools.

* Advise the client lead on the best business process to use to achieve desired results.

* Assist in the creation and distribution of on-demand Situation Reports as required.

#cjpost

Required Experience

Required Qualifications:

* DoD Top Secret/SCI Clearance

* IAM I (CAP, GISF, GSLC, or Security+ CE)

* 5 Years related experience

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