Business Process Consultant

Iconma, L.L.C. Purchase, NY
Business Process Consultant

Location: Purchase, NY

Duration: 6 months with possible contract to hire/Possible extension


The Product Management Excellence (PME) team is responsible for championing the Product Management discipline (Create, Build, Run) including:

* Building and maintaining a culture of product management excellence

* driving a change management agenda to advance the skills and mindset of employees accountable for product development and management

* defining leading practices

* providing thought leadership

* providing tools and process to support product managers

The Director , Business Process Improvement PME position is responsible for driving the Product Management discipline and framework across GP&S


* Responsible to contribute metrics to the PME Dashboard i.e. Agile transformation; product plan audits

* Responsible to manage audit of Product Plans and reporting on a quarterly basis

* Collaborate with all client functions engaged in Product Management to develop and enhance PME tools including the Product Management Framework, Product Management Guide, Market Readiness Assessment and others (e.g. Product, Marketing, LFI, O&T, Finance, Delivery)

* Support the organization through Agile transformation

* Act as the primary interface with Customer Delivery Team

* Act as the primary interface to the extended PME team in the regions to ensure alignment

* Drive plan to increase discipline on Run phase including developing and packaging of performance metrics, Product Plans and Product Reviews within the business lines

* Partner with Core Products Strategy & Operations to embed and leverage data analytics capabilities

* Collaborate with Sales Effectiveness team to manage and ensure the Product Catalog in accurately reflects all Products available to sell

* Support investigation of and implementation of a Product Lifecycle Management tool


* Strong strategic thinking and problem solving skills

* Ability to influence and lead others by example through strong leadership, communication and interpersonal skills

* Strong learning agility, intellectual curiosity and comfort with ambiguity

* Previous business experience in product management and /or product development and agile/lean business practices

* Analytical skills and strong knowledge of excel

* Ability to oversee multiple projects and initiatives concurrently

* College Degree and; advanced degree a plus

Call Notes:

* Looking for a candidate who can provide Business Process Improvement/ Business support to their organization.

* Not looking for candidate with Product manager experience but someone who can support and help product managers in developing and demonstrating product

* Candidate must have experience with Microsoft office suites (Word, Excel and PowerPoint) or Tableau / data analysis.

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