Intake Specialist

McDivitt Law Firm, P.C. Pueblo, CO
When our prospective clients call us for help, they're often going through an emotionally difficult period. Our Intake Specialists provide our potential clients the ultimate Customer Service experience. It requires the right combination of Customer Service skills, empathy, and ability to accurately gather and record information. Insurance adjusters and paralegals/case managers with personal injury experience are encouraged to apply.

We are a busy and fast-paced Law firm in need of a Customer Service Rep for our Pueblo office. If you are looking for that next step in your career, this is the position for you.

If you are someone who:

* Has one (1) to three (3) years of customer service experience in an insurance agency

* Has at least 1 year sales experience

* Enjoys working directly with customers on a daily basis

* Shows empathy to clients and puts them at ease during their difficult time

* Demonstrates exceptional communication skills

* Is energetic and a self-starter

* Has great organization skills and superior customer service

* Accurate typing speed of 45 wpm required (Typing will be tested)

* Spanish fluency preferred

* Can work any hours

* ---Then we might be a good fit.

We are committed to giving every client outstanding customer service, exceeding their expectations by being helpful, friendly, having a positive attitude and teamwork. If you share our commitment then we want to hear from you.