Senior Pharmacy Technician - Customer Service - 806672BR

CVS Health Retail Portland, OR
Position Summary

Partner with function supervisor to coordinate workflow for assigned functions that prepare and process medications. Also may prepare and process medications through actions that may entail data entry, and/or resolving customer service issues and/or processing medication through the automation equipment in accordance with established policies and procedures. • Assist with workflow coordination. • Act as mentor to new hires and other pharmacy technicians. • Assist in training new hires and cross training Pharmacy Technicians. • May assist with lead/management responsibilities • Ensure and maintain a safe and clean work environment • Comply with local, state, and federal laws, regulations, and policies. • Other duties as assigned.

Position Summary

Partner with function supervisor to coordinate workflow for assigned functions that prepare and process medications. Also may prepare and process medications through actions that may entail data entry, and/or resolving customer service issues and/or processing medication through the automation equipment in accordance with established policies and procedures. • Assist with workflow coordination. • Act as mentor to new hires and other pharmacy technicians. • Assist in training new hires and cross training Pharmacy Technicians. • May assist with lead/management responsibilities • Ensure and maintain a safe and clean work environment • Comply with local, state, and federal laws, regulations, and policies. • Other duties as assigned.

Preferred Qualifications

* Strong interpersonal skills and well developed verbal and written communication skills • Ability to work in a fast-paced environment • Ability to meet deadlines and be flexible • Good math and analytic skills • Excellent organization skills and detail oriented • Must understand basic pharmacology; abbreviations, brand and generic comparisons in order to interpret prescriptions for filling. • Ability to maintain composure on the phone when handling customer calls

Required Qualifications

* Certification/licensed/registered pharmacy technician or as required by state law. • 1 year previous experience as a pharmacy technician or Long term care pharmacy experience preferred or • 1 year data entry experience or • 1 year of customer service experience or • 1 year of machine equipment experience