Assessment Intake and Referral Coordinator

Providence Health & Services Portland, OR
Providence is calling Assessment, Intake, and Referral (AIR) Coordinator to Providence Portland Medical Center in Portland, OR.

Providence Behavioral Health Services offers a comprehensive range of treatments for mental health and substance abuse disorders. Many mental and substance use disorders can be effectively resolved through outpatient programs while others require the safety and security of an inpatient setting.

To optimize our process in placement to the appropriate level of care, our AIR Coordinators are available 24/7/365 to work collaboratively with charge nurses and various caregivers at four of Providence's emergency departments and inpatient psychiatric units and assisting with prior authorizations for behavioral health needs.

We are currently looking to for an additional coordinator to work 24 hours a week (0.6 FTE). The scheduled days of the week alternate weekly - Friday & Saturday / Wednesday & Thursday from 7pm - 7:30am. This shift does come with a shift differential and additional shifts may be available to pick up on occasion.

In this position, you will:

* Critically assess the treatment needs of patients, determines the appropriate level of care and secures patient account reimbursement by obtaining complex demographic, insurance and behavioral health clinical information.

* Identify behavioral health services requiring insurance verification and initial insurance authorization for treatment and ensures required authorizations are in place.

* Communicate all pertinent collateral clinical information to the psychiatrist on call for services, then facilitates the communication/coordination with the unit charge nurse where the respective patient will be placed.

Required qualifications for this position include:

* Master's degree from an accredited school -or- from a school in candidacy status, in a clinical area such as Counseling, Psychology, Social Work, or Behavioral Health Rehab

* 3 years experience working within an Inpatient Acute Behavioral Health environment providing Behavioral Health/psychiatric assessments to patients, -or- equivalent experience providing similar assessment, intake and referral functions for acute psychiatry services

* Knowledge in reimbursement of health care accounts from insurance companies

Preferred qualifications for this position include:

* Oregon license from a recognized state licensing Board, or eligibility for licensure

* Experience with payor established level of care criteria

* Registrar and third party payor experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.