Box Office Clerk (173885-086)

Fairplex Pomona, CA
Responsible for processing ticket sales at the Box Office and providing customer assistance.

Essential Duties and Responsibilities:

* Works under the supervision of the Box Office Supervisor

* Projects professional appearance and manner

* Provides information to patrons regarding performances and ticket policies

* Provides customer service in all aspects of the Box Office, including phones

* Utilizes Ticketmaster software to process ticket sales

Required Skills

* Maintains accuracy in financial transactions

* Accountable for transactions at his/her work station

* Must have excellent skills in customer relations, communications, and problem solving

* Customer Service experience desired

* Must possess some knowledge of computer applications and be prepared to become skilled at Ticketmaster software program

* Must be able to accurately handle money

* Must be able to apply concepts of basic math on an Excel spreadsheet, calculator, or adding machine and make correct change

Physical Requirements of the Job:

* Must be able to work a flexible schedule, including days, nights, weekends, and holidays

* Must be able to stand, sit, and move around the fairgrounds

* Must be able to lift and/or move up to 25 pounds

* Must be able to work in various weather conditions, such as heat, cold, or rain

* Must have reliable transportation to and from work

* Must be able to work every day of the L.A. County Fair

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