Service Coordinator - Infrastructure Services : 18-01728

Job Description

Primary Skills : Service Coordinator, Infrastructure Services/ ITIL services / IT Services, Microsoft Office, Roadmap, reporting

Location: Pleasanton, CA

Job Duration: 6 Months Contract with possible extension. 100% onsite required

Contract Type: W2 only

Job Description/ Responsibilities: The Service Coordinator for Infrastructure Services will focus on the network related offerings. Primary responsibilities will be to maintain the service roadmap with input from the technology team, produce regular service reporting and maintain currency of marketing and service collateral. Additional responsibilities include collaborating with internal experts, engineers and technical managers, service product managers, customer relationship managers, marketing, and operations to ensure alignment.

Required Skills / Qualifications :

* 5+ years of experience with technical products or IT services

* Strong understanding business systems and processes and how they link together

* Ability to collaborate with cross-functional team to achieve business results

* Experience with ITIL services and service portfolio management a plus

* Strong computer skills, including experience creating client presentations using Microsoft Office programs and use of client databases

Please apply directly with your updated resume or call Sachin Naik at # 408-816-2466