Scrum Master 190348
Ellie Mae
 Pleasanton, CA
Ellie Mae is the leading cloud-based platform provider for the mortgage finance industry. Ellie Mae’s technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit EllieMae.com to learn more.

This position in the Strategy & Technology organization is to drive multiple concurrent agile teams. The ideal candidate will be someone who is customer focused, collaborative and can be the watchdog for the teams. He/she is responsible for monitoring the scrum processes, scrum meetings to increase team efficiency, motivating the team, advocates for changes that will ensure quality and timeliness governance around the Software Development Lifecycle processes and practices. Reporting to Program Management leadership, the Scrum Master will be responsible for the following:

Essential Duties

  • Guiding the team and organization on how to use Agile/Scrum practices and values to deliver quality software.
  • Guiding the team on how to get the most of out of self-organization.
  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making, and conflict resolution.
  • Assisting with internal and external communication, improving transparency, and radiating information.
  • Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
  • Providing all support to the team using a servant leadership style whenever possible and leading by example.

Required Skills/Experience:

  • 2 or more years of experience as a Scrum Master for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Experience in applying a wide variety well-documented patterns and techniques (for example: numerous Burndown/burnup reporting, various Retrospective formats, handling software defects, etc.).
  • Excellent communication and mentoring skills.
  • Facilitate continuous improvement of the process, practices and templates associated with the SDLC.
  • Maintain dashboards in JIRA, Excel and Confluence providing real-time visibility across projects and product lines.
  • CSM required, PMP certification a plus
  • Strong collaboration, project planning skills
  • Excellent judgment, decision making skills, and the ability to work under continual deadline pressure
  • Excellent written and oral communications
  • Strong, independent leader, who is a self-starter and a proven team player in a high achievement-oriented environment
  • Preferred Skills/Experience (Any of these is a plus):
  • Knowledge of other Agile approaches: XP, Kanban, Safe, FDD, etc.
  • Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
  • Applicable knowledge of the technologies used by the team.
  • Excellent communication and mentoring skills.
  • 5+ years of overall program management experience, with 2+ years in Project Management and Program Management capacity for Enterprise Software companies
  • Hands-on software development
  • Bachelor's or Master’s degree in a technical field, MBA a plus
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Ellie Mae is an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.