Manager, Account Management

MegaPath Networks Pleasanton, CA
Overview

The Client Account Sales (CAS) Manager manages a team of Client Account Sales Representatives responsible for MegaPath's existing small to mid-sized business accounts. Working with the VP of Customer Success, the CAS Manager is responsible for the performance and development of the CAS staff in the Pleasanton office. He/ she is responsible for setting and achieving Sales goals, retention of accounts and general account support (adds, changes, removals.) To effectively manage the team a thorough knowledge of the MegaPath portfolio of products/services and Sales processes/ systems is required. Travel to key accounts may be required from time to time, as the business needs warrant, but this is predominantly an Inside position.

Responsibilities

* Under guidance from the VP of Customer Success, continually refine the vision and direction of the CAS organization from definition of targeted customer campaigns to rep sales tools

* Manage sales performance in terms of net new business and upgrades/ retention; work with management and Sales training as needed to provide optimal incentives and Sales Enablement

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