Service Phone Agent BDC David McDavid Acura Plano

Asbury Automotive Plano, TX
Overview

The ideal candidate needs to be professional, great with people, positive and out-going

Our Acura store offers a welcoming environment and encourages promotions from within!

Call Center Representative

David McDavid Acura of Plano, a subsidiary of Asbury Automotive Group, which is one of the largest automotive retailers in the country with over 80 stores and over 31 brands, is currently looking for a Service Call Center Representative!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for driven, excited, dedicated individuals that are excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.

Responsibilities and Qualifications

Job Description

* Contacting and communicating with customers to identify automotive service needs

* Answer a high volume amount of inbound calls

* Set service appointments for customers and set up with a service advisor, averaging 500 appointments per week

* Contact customers to confirm appointments

* Give service pricing information when requested

* Provide information on service incentives

* Must make outbound calls

Job Requirements

* Great Customer Service Skills & Motivation to be Successful Required!

* Be Able to Create and Maintain Customer Relationships

* Strong Computer & Phone Skills (ADP, Outlook, Excel)

* Prior Sales, Call Center, or BDC Experience is a plus!

* Great Communication Skills

* Able to multi-task

* Bi-lingual is always a plus!

* Team Player

* Must be able to pass pre-screening (background and drug)

Total Rewards

Total Rewards

* Weekly pay

* Paid time off (PTO) and holidays for full-time positions

* Three affordable healthcare plans to select from that meet your healthcare needs along with two dental plans and optional vision coverage

* Company contribution to HSA program

* Flexible Spending Accounts (FSA) for healthcare and dependent care eligible expenses that allow you to save pre-tax dollars up to $2600 for healthcare expenses and $5000 for dependent care, per calendar year

* Relocation packages available for select positions

* 401K company match available for full-time and part-time team members

* Performance bonuses

* Equity incentive plan for select roles

* Complimentary basic life insurance

* Gym membership discounts

* Employee referral program to earn additional income

* Continuous new e-learning opportunities

* Discounts available on vehicle purchases and services

* Wellness programs

If you have experience in the following apply now! Sales Person, Sales Consultant, Sales, Customer Service, Retail, Accounts Executive, Brand Representative, Inside Sales, Outside Sales, Marketing Sales, Sales Representative, Auto Sales, Call Center, Car Sales, Sales Management, Auto Business, Commissioned Sales, Account Sales,Telemarketing, Receptionist, Phone Sales, Cold Calls, E-Commerce, E-Leads, E-Sales, Internet Marketing, Internet Sales.

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