Principal Scrum Master

Capital One Plano, TX
Plano 1 (31061), United States of America, Plano, Texas

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Scrum Master

In the Scrum Master role, you'll serve as the servant leader for your team(s) by ensuring clear communication and helping the team reach its goal. The SM will drive the appropriate Agile methodology (Scrum/Kanban/etc) focused on predictable, quality delivery and driving continuous improvement of the team. The SM will facilitate team productivity by removing impediments that

may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team.

General Responsibilities:

* Serves as scrum master for one or more scrum or Kanban teams

* Integrates Agile & Lean principles into team practices and work products

* Ensures team maintains focus on quality and continuous delivery

* Developing ability to help onboard or act as a mentor to a Scrum Master with less experience

* Proactively identifies impediments and appropriately resolves using network of peers and

formal channels (including escalation if required)

* Actively seeks and participates in a variety of learning opportunities such as Communities of

Practice, conferences, classroom training and independent study to further develop self and


* Introduces new and advanced practices to improve the team and their delivery

* Demonstrates ability to balance data with other factors when making decisions

* Understands domain architecture and upstream/downstream dependencies

* Utilizes team feedback and metrics (quality, delivery rate, etc) to identify areas of opportunity

and works with team to continuously improve

* Coaches the team to improve collaboration and self-organization

* Developing ability to coach team on SAFe practices and benefits

Basic Qualifications:

* Bachelor's Degree or Military experience

* Scrum Alliance CSM or CSP certification or PMI's Agile Certified Professional (ACP)

* At least 1 Year of Agile experience as part of an agile team

Preferred Qualifications:

* 2+ Years of Agile experience

* PMP, Lean, Agile or Six Sigma certification

* SAFe certified or experience (or other scaled agile frameworks)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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