.Net Maintenance Software Engineer (DFW or Remote)
Tyler Technologies
 Plano, TX

This is a programming position that is dedicated to providing post-release software troubleshooting and defect remediation. The Maintenance Software Engineer provides a second level of technical escalation for client issues and can therefore have an immediate impact on customer satisfaction by resolving complex issues quickly and accurately.


  • Performs maintenance coding (i.e., bug-fixing) on existing Tyler systems applications.
  • Provides technical support to the support team and project management in order to troubleshoot end-user application program problems.
  • Provides feedback to the development organization, as necessary, regarding common programming errors that are identified.
  • Efficiently and accurately diagnose and resolve a broad array of high priority software defects as they are escalated through client support, implementation, and project management.
  • Effectively communicate with other parts of the organization when issue details are unclear, work quickly to find the underlying cause of an issue, and then formulate and implement a solution.
  • Provide a level of root cause analysis to identify problematic areas in an application that could be enhanced to prevent future client issues.
  • Perform other job-related duties and responsibilities as may be assigned from time to time.


  • BS/BA degree preferred or equivalent technology experience.
  • Knowledge of best practices, procedures and software of agile development lifecycles
  • General experience or knowledge of business concepts/processes, relational database concepts, software design concepts, and database modeling.
  • Solid understanding of a software project life cycle and associated methodologies.
  • Ability to prioritize and handle multiple projects.
  • Excellent problem solving skills, and analytical skills.
  • Excellent verbal and written communication skills with the ability to effectively work with clients’ business issues.
  • Proficiency in the following areas:
    • C#
    • VB/VB Script
    • HTML
    • SQLVisual Studio
    • SSMS
    • Fiddler
    • Linqpad