Human Resource Consultant - Shared Services

Splunk Plano, TX
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. Splunk is a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!

Role:

As a HR Consultant at Splunk located in Plano, TX, you have knowledge and experience in the key functional areas of HR with an emphasis on Employee Relations (ER). Strong communication and interpersonal skills will help you work successfully on a broad spectrum of employee issues and projects. You are a champion of our culture and ensure treatment of employees is fair, respectful, and consistent with our values, core competencies, leadership and conduct expectations.

Splunk's Shared Service team is chartered to provide both proactive and reactive support for HR Programs and the employee lifecycle. We are a relatively new team and you will have the opportunity to contribute to the build out of the HR shared service function. Your ability to balance between dedicated projects and urgent response is important for success in this role.

Responsibilities:

* Manage ER issues that are highly sensitive and often need to be completed with limited time such as: workplace investigations, meaningful interventions, performance management, and coaching

* You will support dedicated HR Programs that improve the employee and manager experience

* You will act in a Subject Matter Expert capacity for any one or more of the following: HR functional area(s), line(s) of business, or HR Program(s)

* You will collaborate with business leaders, HR Business Partner teams, and HR Centers of Excellence to create and maintain positive ER using standard methodologies

* You will develop and deliver training modules in conjunction with our Learning and Development team

* You will help design, collect, and analyze multiple levels of employee feedback

* You will partner with others to engage in continuous improvement in communication vehicles and practices

* You will analyze, diagnose, and provide input to the design of HR programs, policies, and practices

Requirements:

* You have at least 7 years of direct experience in ER, labor relations, or labor/employment law

* You are able to build trust and rapport in the context of daily interactions and investigations: understanding the "art" of ER is the ability to elicit relevant facts and perspectives, while applying the "science" of a strong process and set of standards

* You hold a Bachelor's degree; advanced degree, or other specialized training in labor/ER

* You have a proven understanding of federal and state employment & labor laws

* You have designed and delivered successful training programs

* You are technically proficient in MS Word, Excel, and PowerPoint

* You handle confidential information in a mature and professional manner

* You are available for occasional travel, based on business needs

Preferred Qualifications

* You can develop an objective point of view, aligned with Splunk's values and can navigate different agendas and desired outcomes, by being curious, balanced, equitable and able to operate with demonstrated emotional intelligence

* You are a standout colleague with strong written and oral communication skills, including public speaking

* You have strong interpersonal and persuasion skills and establish partnerships working with senior leaders and across organizational lines

* You are a highly analytical thinker and a problem solver

* You pay attention to detail are extremely organized

* You have experience with Workday

* You act with a sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment

* You hold high-quality judgment and sound decision-making

* You have stellar project and time management skills with ability to prioritize, meet deadlines and manage multiple projects to closure

* You exhibit confidence and are an innovative thinker

* You are not satisfied with "checking the box" or just pulling out "what we did at my last job"

* You are certified HR professional

We value diversity at Splunk. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.