Food Service Host

University of Pittsburgh Medical Center Pittsburgh, PA
Job Description

Job Title: Food Service Host

Job ID: 696607

Status: Full-Time

Regular/Temporary: Regular

Hours:

Shift: Day Job

Facility: UPMC Presbyterian

Department: PUH_SHY Catering Srvs

Location: 200 Lothrop St, Pittsburgh PA 15213

Description

Purpose:

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job. This position will be varying shifts and days, and will be located in Shadyside.

Responsibilities:

* Adheres to department procedures regarding the operation of all food service equipment.

* Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.

* Communicates customer complaints and concerns effectively with other health care team members.

* Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.

* Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.

* Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.

* Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

* Serves patient meal tray using the designated department script, to include proper patient identification.

Qualifications

* HS Diploma/GED OR 1 YR previous job experience required in lieu of HS Diploma/GED

* Previous catering experience preferred

* Previous food and/or customer service experience preferred

Licensure, Certifications, and Clearances:

* Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities Salary Range: $13.31 to $20.87

Union Position: No

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