Food Service Host

University of Pittsburgh Medical Center Pittsburgh, PA
Job Description

Job Title: Food Service Host

Job ID: 696607

Status: Full-Time

Regular/Temporary: Regular


Shift: Day Job

Facility: UPMC Presbyterian

Department: PUH_SHY Catering Srvs

Location: 200 Lothrop St, Pittsburgh PA 15213



Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job. This position will be varying shifts and days, and will be located in Shadyside.


* Adheres to department procedures regarding the operation of all food service equipment.

* Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.

* Communicates customer complaints and concerns effectively with other health care team members.

* Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.

* Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.

* Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.

* Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

* Serves patient meal tray using the designated department script, to include proper patient identification.


* HS Diploma/GED OR 1 YR previous job experience required in lieu of HS Diploma/GED

* Previous catering experience preferred

* Previous food and/or customer service experience preferred

Licensure, Certifications, and Clearances:

* Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities Salary Range: $13.31 to $20.87

Union Position: No

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