Casino Cashier - (F&B Pho Cart)

Rivers Casino Pittsburgh, PA
Greets every guest with a smile and positive attitude. Responsible for correctly handling cash, credit and comp procedures and properly completing paperwork.

Job duties include but are not limited to:

* Responsible for providing concessions to customers on the Gaming floor in an efficient courteous and professional manner displaying a high standard of customer service.

* Must be willing to work all shifts.

* Picks up empty glasses and returns them to the proper area.

* Works in assigned area, taking food orders, presenting food to customers, accepting payment and giving change when necessary, also clearing tables as needed.

* Maintains a clean station at all times and performs assigned sidework duties.

* Possesses complete knowledge of all procedures related to the job.

* Ensures that all guests are treated in a prompt, professional and courteous manner.

* Knows the menu items, specials, and prices.

* Takes orders accurately and completely.

* Completes all sidework and other duties as assigned in a timely manner.

* Offers assistance to all guests regardless of where they are seated.

* Upholds standards by setting examples with appearance and work ethic.

* Works to ensure a clean and sanitary work area at all times.

* Handles any guest's complaints or problems in a prompt and courteous manner.

* Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.

* Keeps work area clean.


* Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)

* Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving cocktails.

* Must have excellent customer service and communication skills as well as the ability to respond to visual and aural cues.

* Must be able to work in a smoking environment.

* Must have money-handling experience and basic math skills.

* Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.

* Possesses ability to work under pressure.

* Prior experience is helpful as well as a proven track record demonstrating sound judgment.

* Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed appearance.

* Is always clean and neat, in proper uniform, including nametag, badge, and slip resistant shoes.

* Reports to work on time; signs and swipes in properly.

* Possesses complete knowledge of all procedures related to the job.

* Understands and adheres to the Cut Off Procedures

* Ability to communicate with Team members and guests

* Ability to be a TEAM player

* Ability to successfully fulfill the pre-employment process

* Ability to work flexible shifts and days of the week including holiday

* Ability to obtain and maintain all necessary licensing

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