Sort Manager - Hub
 Phoenix, AZ

Auto req ID: 215009BR

Position Type: Full Time

Employee Type: Management

Job Summary

Manages and oversees the entire sort operations within a FedEx Ground (FXG) station or hub. Supports the FedEx Ground (FXG) Safety Above All Culture, ensuring compliance to FXG policies and procedures and governmental regulations.

Essential Functions

  • Serves as a Champion for FXG's Safety Above All Culture and supports all related initiatives.
  • Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
  • Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort.
  • Ensures the sort is running in accordance with established safety, quality and service standards. Ensures that cost and productivity goals are met.
  • Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors.
  • Determines the sort's strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors.
  • Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area.
  • Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary.
  • Participates in the development of and responsible for administering company safety strategies and programs.
  • Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.
  • Ensures compliance with Company policy and federal, state and local regulations.
  • Understands and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary.


  • Performs other duties as assigned.

Minimum Education

  • High School Diploma or GED required, Bachelor's degree in Logistics, Business or related field preferred.

Minimum Experience

  • Three (3) years management experience or operational leadership experience required or Bachelor's degree in Business, Logistics or a related area plus two years of management/operational leadership experience.

Required Skills, Abilities and / or Licensure

  • Ability to inspire a shared vision and empower and motivate a team.
  • Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
  • Proven ability to apply sound business judgment to establish and accomplish goals.
  • Customer service skills necessary to effectively and professionally respond to requests and issues.
  • Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
  • Ability to read, interpret and draw conclusions from numerical data and written information.
  • Software skills, including use of Microsoft Office software and web-based applications.
  • Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Other Job Description Information

This is a full time position for the Sunrise Sort

% of Travel for the Position: 0%-25%

Address: 3410 South 51st Avenue

City: Phoenix

State: Arizona

Zip Code: 85043

Domicile Location: P850

EEO Statement

FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce

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