Physicians Billing System Trainer/Quality Assurance Analyst
Dignity Health
 Phoenix, AZ


Hello humankindness

Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 200 providers and 500 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services.

The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles.

DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students.

The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised.

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SUMMARY - This position is responsible for conducting formal (classroom) training and informal (inservice, one-on-one, team meeting) training to Physician Business Services personnel in the usage of application systems and processes surrounding the system usage. This position will be responsible for determining the training needs of the users and developing and delivering that training to appropriate users.



Three years experience providing training and guidance with an excellent understanding of operational processes within a Business Office environment

Excellent verbal and written skills required


Bachelor's degree in computer science, information technology, business administration, health care administration preferred

Experience with business process redesign, training and instruction, policy and procedure development desired